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Return & Refund Policy

Return & Refund Policy:

We have a 45 Day Easy Return policy for all our products that are sold online to ensure that our customers are completely satisfied with their purchase. If you are unhappy or unimpressed with your order, we allow returns within 45 Calendar Days, for your satisfaction. 100% Money back if the Return/Refund issue is not resolved in a maximum of 45 days.

But the product must be returned in the original and undamaged manufacturer packaging/box. It must be returned in the same condition with the return shipping label attached. Do not put tape or stickers on the manufacturer’s box.

Eligible for Return:

Products must be in the original packaging, in the original condition. It should be unused, unaltered, unsoiled products with their original tags.

All items which can be resold are always eligible for return. Except the following- Items that have been worn or washed.

Products which were sold as combos or in sets are not eligible for return/replacement as individual items. Seal open branded electronic items cannot be returned in case of not being happy with the Products as they can’t be resold. Except if the product is damaged or not working from the start. You need to check all non-branded electronic Products when you receive the Products from the delivery man (within the 24-hour notification is not applicable for non-branded electronic Products). If the customer cancels the order by placing an order with MONPURASHOP Cashback Balance, Discount Coupon, or Voucher Balance, his Cashback Balance, Discount Coupon, or Voucher Balance will be refunded within 45 days.